Frequently Asked Questions

  • Where is the store based?

    Waterbury, CT

  • What is this store’s return and exchange policy?

    We will accept returns within 7 days of receiving the item on most items. Some orders will be custom made at time of purchase; (These items are labeled in the description that returns will not be accepted). Please check the product specifications. the buyer is responsible for the return postage.

  • Do you accept orders placed outside of the US?

    Yes to Canada and the United Kingdom.

  • How long will it take to receive my order?

    Once the order is shipped most domestic orders take anywhere between 2 to 5 business days to arrive depending on the efficiency of your local postal service.

  • How do I pay for my order? Is it secure?

    The checkout process is powered by both Stripe and PayPal, two of the most trusted online payment solutions on the web. Because of this, Girls Love Stuff has all the same securities and payment fraud protection as these leading payment processors. We accept Visa, Mastercard, Discover, American Express and Diners Club. If paying with PayPal, you may also make payments using your bank account, but this may delay your order.

  • What if something is wrong with my order?

    If you have a problem with an order, please contact us directly through the Contact Us page.